Pharmacist Lead
AnewHealthAnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
Job Details
The Pharmacist Lead is responsible for overseeing the daily operations of a medication therapy management (MTM) pharmacy team of pharmacists and pharmacy technicians while providing high-quality MTM services. This role combines leadership and management of an MTM pharmacy team to achieve clinical service team goals while also executing clinical responsibilities, including comprehensive medication reviews (CMRs), prescriber recommendations to improve patient’s drug therapy, and addressing adherence barriers with patients who receive medications at the ExactCare Pharmacy. The Pharmacist Lead ensures compliance with all regulatory, vendor contract and internal requirements, promotes patient safety, and drives excellence in service and clinical outcomes.
Responsibilities
Leadership & Team Management
Develop MTM team strategy and processes to achieve clinical service team goals
Manage and supervise daily activities of pharmacists and pharmacy technicians
Schedule, train, mentor, and evaluate pharmacy team members
Foster a collaborative, professional, and patient-centered work environment
Address performance issues, workflow challenges, and staffing needs
Lead team meetings and support continuous improvement initiatives
Implement and monitor standard operating procedures (SOPs)
Handle escalated patient, provider, or operational issues
Clinical & Pharmacist Responsibilities
Assess medication appropriateness, effectiveness, safety, and adherence
Perform comprehensive medication reviews (CMRs), targeted medication reviews, prescriber outreach and recommendations, and address adherence barriers
Provide patient counseling and education on medications and disease states
Collaborate with prescribers and healthcare teams to optimize patient outcomes
Document clinical interventions and patient care activities accurately
Quality, Compliance & Performance
Monitor key performance indicators (KPIs) related to quality, productivity and revenue
Ensure adherence to legal, privacy, compliance, contractual, and quality assurance standards and requirements
Perform quality assurance review of recorded calls and include in performance management of pharmacy team members
Promote operational efficiency and best practices to achieve desired outcomes
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience
Previous experience managing, supervising, leading or overseeing the work of others
Experience in a patient care environment
Prior interface with at least one of the following preferred: Outcomes, MedMonitor, MTMPath, and EQUIPP
Prior Managed Care or MTM experience
Skills & Abilities
Strong leadership, communication, and interpersonal skills
Excellent clinical judgment and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Knowledge of pharmacy regulations, compliance, and quality standards
Experience performing Medication Therapy Management (MTM), including the completion of comprehensive medication reviews and targeted interviews
Strong attention to detail and high level of organization
Excellent communication skills and customer service
Proficiency in pharmacology, therapeutics and knowledge of disease management programs for the purpose of supporting the clinical aspects of this job.
Passion to help people
Physicals/Mental Demands: This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed.
Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
Travel: Travel may be required for special organization or department events, department team meetings, trade shows, conferences, and other client engagements.
AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.